[vc_row full_width=”stretch_row” css=”.vc_custom_1486627061475{padding-top: 150px !important;padding-bottom: 100px !important;background-image: url(http://dummy.xtemos.com/basel/vers/wp-content/uploads/sites/3/2017/01/main-bg.jpg?id=40) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_custom_heading text=”FAQS” font_container=”tag:h1|font_size:78|text_align:center|color:%23ffffff|line_height:1.4″ use_theme_fonts=”yes” css=”.vc_custom_1484182219406{margin-bottom: 35px !important;}”][vc_row_inner css=”.vc_custom_1449399886258{margin-bottom: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}”][vc_column_inner width=”1/4″][vc_column_text el_class=”color-white”] Tel: 877-45-44-33
E-Mail: shop@store.uk
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text css=”.vc_custom_1449328046586{margin-bottom: 35px !important;}”] 20 Margaret St, London
Great Britain, 3NM98-LK
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text] Free standard shipping
on all orders in New York.
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/4″][vc_column_text] Support forum provide
for over 24h, every day.
[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1451149883930{margin-bottom: 50px !important;padding-top: 10px !important;padding-bottom: 40px !important;background-color: #f9f9f9 !important;}”][vc_column][vc_custom_heading text=”FaQs. General Information” font_container=”tag:h1|font_size:38|text_align:left|line_height:1″ use_theme_fonts=”yes” css=”.vc_custom_1484182012150{margin-bottom: 35px !important;}”][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text]

When will I get my Order?

Deliveries within Lagos take 1-3 days depending on your shipping speed.

Deliveries outside Lagos (Within Nigeria) take 2-5 days depending on your location.

Deliveries outside Nigeria take 1-2 weeks.[/vc_column_text][vc_column_text]

How do I know My Size?

A size chart is attached to each product. Please measure accurately as instructed. You can also connect with us on Whatsapp or messenger if you need help with your size.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]

If I buy the wrong size, do you do an exchange?

Yes, we do. You can reach out to us on any of our social media platforms within 7 days of purchase and we will start off an exchange process for you. Please ensure that you reach our returns policy before purchase.[/vc_column_text][vc_column_text]

I prefer to shop in person, do you have a physical store?

Yes, we do. You can locate our physical store at this address:

6 Majekodunmi Street,

Beside Oshopey Plaza,

Off Allen Avenue, Ikeja

Lagos, Nigeria.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1451149853822{margin-top: 30px !important;margin-bottom: 30px !important;}”][vc_column width=”7/12″ css=”.vc_custom_1434813322976{padding-right: 50px !important;}”][vc_tta_tabs color=”white” active_section=”1″ no_fill_content_area=”true”][vc_tta_section title=”Sale” tab_id=”Sale-FAQ”][vc_toggle title=”I haven’t received my item. What can I do?” style=”arrow” color=”grey” open=”true” el_id=”1484155474955-a93fa59b-0c2f”]On the rare occurrence that you do not receive your order, please send an email to admin@kesabeso.com. We will trail your order to find out what went wrong and send a replacement if need be.[/vc_toggle][/vc_tta_section][vc_tta_section title=”Terms & Conditions” tab_id=”Terms-Conditions-FAQ”][vc_toggle title=”Terms & Conditions” style=”arrow” color=”grey”]Please see our Terms & Conditions at this link[/vc_toggle][/vc_tta_section][vc_tta_section title=”Privacy Policy” tab_id=”Privacy-FAQ”][vc_toggle title=”Privacy Policy” style=”arrow” color=”grey” el_id=”1434812718348-9e8e0d41-a38d”]Please view our Terms & Conditions at this link[/vc_toggle][/vc_tta_section][/vc_tta_tabs][/vc_column][vc_column width=”5/12″ css=”.vc_custom_1450202410260{margin-top: 30px !important;border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 10px !important;padding-left: 20px !important;border-left-color: #f4f4f4 !important;border-left-style: solid !important;border-right-color: #f4f4f4 !important;border-right-style: solid !important;border-top-color: #f4f4f4 !important;border-top-style: solid !important;border-bottom-color: #f4f4f4 !important;border-bottom-style: solid !important;}”][contact-form-7 id=”13184″ title=”Ask a Question”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1486627087498{margin-bottom: -40px !important;padding-top: 65px !important;padding-bottom: 40px !important;background-image: url(http://dummy.xtemos.com/basel/vers/wp-content/uploads/sites/3/2017/01/main-bg.jpg?id=40) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1/4″ basel_color_scheme=”light” css=”.vc_custom_1438781105157{margin-bottom: 60px !important;}”][vc_icon type=”linecons” icon_linecons=”vc_li vc_li-clip” color=”white” background_style=”rounded-outline” background_color=”white” size=”lg” align=”center” css=”.vc_custom_1451149488933{margin-bottom: 20px !important;}”][basel_counter label=”TOPICS CREATED” value=”3200″ initial_value=”1″][/vc_column][vc_column width=”1/4″ basel_color_scheme=”light” css=”.vc_custom_1438781109604{margin-bottom: 60px !important;}”][vc_icon type=”linecons” icon_linecons=”vc_li vc_li-star” color=”white” background_style=”rounded-outline” background_color=”white” size=”lg” align=”center” css=”.vc_custom_1451149520687{margin-bottom: 20px !important;}”][basel_counter label=”HAPPY CUSTOMERS” value=”180″ initial_value=”1″][/vc_column][vc_column width=”1/4″ basel_color_scheme=”light” css=”.vc_custom_1438781113387{margin-bottom: 60px !important;}”][vc_icon type=”linecons” icon_linecons=”vc_li vc_li-diamond” color=”white” background_style=”rounded-outline” background_color=”white” size=”lg” align=”center” css=”.vc_custom_1451149533686{margin-bottom: 20px !important;}”][basel_counter label=”YEAR OF DEVELOPING” value=”5″ initial_value=”1″][/vc_column][vc_column width=”1/4″ basel_color_scheme=”light” css=”.vc_custom_1438781117571{margin-bottom: 60px !important;}”][vc_icon type=”linecons” icon_linecons=”vc_li vc_li-bubble” color=”white” background_style=”rounded-outline” background_color=”white” size=”lg” align=”center” css=”.vc_custom_1451149542087{margin-bottom: 20px !important;}”][basel_counter label=”ANSWERED QUESTIONS” value=”5000″ initial_value=”1″][/vc_column][/vc_row]